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Filter Requests (Mobile App)

Filtering requests helps you quickly find relevant tasks, enhance organization, and streamline workflow for efficient management.

Updated over 2 weeks ago

Follow these steps to filter work requests:

  1. Access the Requests List

    • After logging in, click on the menu icon in the top left corner and select "Requests."
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      Navigate to the Requests section from the main menu to manage and view all submitted work requests.

  2. Choose Your Requests Group

    • Depending on the requests you wish to search, select from either "My Requests" or "All Requests".

  3. Explore Filtering Options

    • Once the list of requests appears, you can filter them in two ways:

      • Search Field: Type the request name directly into the search bar.

      • Filter Options: Click on the "Filters" field to apply specific filters based on various criteria. Tip: Once filters are active, the "Filters" field will turn black. Be mindful of this, as filters can remain active without users realizing it, potentially limiting the requests list displayed.
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        Filter, sort, or search submitted maintenance requests by status, due date, or keyword.

        Apply detailed filters such as asset, category, requester, or status to narrow down work request results.

        View approved work requests after applying filters or search terms for more targeted results.

  4. View Filtered Results

    • After applying one of the filtering methods, the corresponding requests will be displayed.
      ​NOTE: If you're filtering by typing text in the search field, keep in mind that it also searches within the request description.

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