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Edit Request (Mobile App)

Editing requests ensures updates are accurate, improves task execution, and enhances communication for better results.

Updated over a week ago

Follow these steps to easily edit requests on our mobile app:

  1. Log In and Access Requests:

    • After logging in, tap the menu icon in the top left corner and select "Requests".
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      Accessing Requests from the mobile app menu.

  2. Open the Request:

    • Under "My Requests" tab, select the request you wish to edit.
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      Viewing submitted maintenance requests.

  3. Edit the Request:

    • When the request details open, you'll see it in View mode. To make changes, click the Edit icon located in the top right corner.
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      Request details view with edit option.

  4. Update Details:

    • In the Details tab, you can add relevant images. If you need to attach additional documents, switch to the Documents tab and click the Plus button in the bottom right corner.
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      Editing request details and adding images.

  5. Communicate with the Team:

    • Under the Logs tab, you can discuss request-related activities with your team. Use this space to share updates or ask questions about the request.
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  6. Save Changes:

    • After updating all necessary information, tap the diskette icon in the top right corner to save your changes. Choose "Complete" or "Reject" based on your intended action.
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      Saving edited request and selecting action.

      Updated request marked as completed.
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