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Redirect Work Orders (Mobile App)
Redirect Work Orders (Mobile App)

Redirecting work orders ensures proper task allocation, faster response times, and enhances workflow efficiency.

Updated over 4 months ago

Redirect work orders with ease using our mobile app. Follow these steps to delegate tasks more effectively:

  1. Access Work Orders: Start by selecting the menu icon in the top left corner and tapping on "Work Orders."
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    Menu with the "Work Orders" option highlighted, indicating where to start to manage work orders.

  2. Find the Work Order: Open the "All Orders" tab. You can locate the work order by typing its details in the search field, scanning the barcode of an associated asset, or simply scrolling through the list if it's not too long.
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    Interface displaying the "All Orders" tab with the search field, barcode scanning option, and scrolling view to locate specific work orders.

  3. Open the Work Order: Once you've found the work order, tap on it to open it. Then, click on the options icon in the top right corner.
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    View of a selected work order from the "All Orders" tab, with the options icon in the top right corner emphasized for further actions.

  4. Redirect the Work Order: Select "Redirect." Here, you can choose the appropriate contractor, either a specific user or an organization. If you redirect it to an organization, any eligible member can claim it. Additionally, you can add a comment with any necessary instructions.
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    Screen highlighting the "Redirect" option within a work order, showing where to initiate the redirect process.

    Screen displaying fields for selecting a contractor or organization and adding comments within the work order redirect form.


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  5. Finalize the Redirect: Click on "Redirect," and the work order will be reassigned to the selected contractor.

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