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Forgot Your Password (Mobile App)

Easily reset your password using our app's "Forgot Password" feature, ensuring quick access and enhanced account security.

Learn how to easily reset your forgotten password by following these simple steps in our mobile app.

  1. Open the Mobile App:

    • Start by opening the mobile app and selecting "Forgot your password?" on the login screen.

      Mobile login screen with password reset option.

  2. Enter Email Address:

    • Input the email address associated with your account and press "OK." A notification will confirm that a reset email has been sent.

      Enter email to request mobile password reset link.

  3. Access Your Email:

    • Log into your email account and find the password reset email. Click the "Reset Password" button provided.

      Password reset email with reset button highlighted.

  4. Set a New Password:

    • Enter your new password and tap "Reset." Make sure the new password is strong and secure.

      Set new password in mobile reset form.

  5. Confirmation:

    • You'll receive confirmation that your password has been successfully reset. Use your new password to log in.

      Password reset confirmation screen in mobile app.
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