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Forgot Your Password (Mobile App)
Forgot Your Password (Mobile App)

Easily reset your password using our app's "Forgot Password" feature, ensuring quick access and enhanced account security.

Updated over 4 months ago

Learn how to easily reset your forgotten password by following these simple steps in our mobile app.

  1. Open the Mobile App:

    • Start by opening the mobile app and selecting "Forgot your password?" on the login screen.
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      Mobile app login screen displaying the "Forgot your password?" option for users who need to reset their password.

  2. Enter Email Address:

    • Input the email address associated with your account and press "OK." A notification will confirm that a reset email has been sent.
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      Screen showing the email input field where users can enter the email address associated with their account.

  3. Access Your Email:

    • Log into your email account and find the password reset email. Click the "Reset Password" button provided.
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      Screenshot of an email inbox highlighting the password reset email, with the "Reset Password" button prominently displayed.

  4. Set a New Password:

    • Enter your new password and tap "Reset." Make sure the new password is strong and secure.
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      Mobile app screen where users can enter a new password and tap "Reset," emphasizing the importance of creating a strong and secure password.

  5. Confirmation:

    • You'll receive confirmation that your password has been successfully reset. Use your new password to log in.
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      Screen displaying a confirmation message indicating that the password has been successfully reset, allowing users to log in with their new password.
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