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Forgot Your Password (Mobile App)

Easily reset your password using our app's "Forgot Password" feature, ensuring quick access and enhanced account security.

Updated over a week ago

Learn how to easily reset your forgotten password by following these simple steps in our mobile app.

  1. Open the Mobile App:

    • Start by opening the mobile app and selecting "Forgot your password?" on the login screen.
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      Mobile login screen with password reset option.

  2. Enter Email Address:

    • Input the email address associated with your account and press "OK." A notification will confirm that a reset email has been sent.
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      Enter email to request mobile password reset link.

  3. Access Your Email:

    • Log into your email account and find the password reset email. Click the "Reset Password" button provided.
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      Password reset email with reset button highlighted.

  4. Set a New Password:

    • Enter your new password and tap "Reset." Make sure the new password is strong and secure.
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      Set new password in mobile reset form.

  5. Confirmation:

    • You'll receive confirmation that your password has been successfully reset. Use your new password to log in.
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      Password reset confirmation screen in mobile app.
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