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Create Contact

Adding contacts improves communication, streamlines tasks, and boosts management by maintaining detailed records of key individuals.

Updated over 2 weeks ago

Follow these steps to set up a contact and input all relevant details:

  1. Open the Businesses List: From the sidebar menu, select "Businesses" to access contact management.

  2. Navigate to Contacts: Click on "Contacts" to view existing contacts and options for adding new ones.

  3. Create a New Contact: Click the "New" button to start entering details for a new contact.

  4. Enter Contact Information: Input essential details such as full name, job title, tax ID, and any relevant notes.

  5. Add a Photo: Upload a photo of the contact to help visually identify them.

  6. Associate with a Company (if applicable): If the contact is affiliated with a company or organization, add this association by entering the company name in the search field or by clicking the associated icon.

  7. Select Classification: Choose a classification for the contact. If you select "Service Provider," a new tab for "Role Assignments" will appear.

  8. Enable Email Notifications: To send an email to the contact when relevant actions are submitted, enable "Email Notifications".

  9. Enter Contact Information: Under the "Contact Info" tab, provide one or more types of contact details.

  10. Enter Address Information: Go to the "Address" tab and input the contact’s address.

  11. Assign Roles (for Service Providers): If the contact is a service provider, open the "Role Assignments" tab. Click "Add" to assign a role("External Contractor"), allowing the user to participate in work orders, tasks, and requests. Choose permissions for all assets or specific ones as needed.

  12. Role Assignment by Organization: Note that the user might receive roles assigned by their organization.

  13. Save the Contact: After entering all necessary information, click "Save" to add the contact to the list.


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