Multi-Factor Authentication (MFA) adds an extra layer of security to your user accounts. In this article, we'll guide you through enabling and managing MFA settings.
Accessing MFA Settings
After logging into your account, go to the sidebar menu.
Select Administration and click on Settings.
Open the Security section.
Check the box labeled Enable Multi-Factor Authentication (MFA).
Choosing Your Enforcement Level
Once MFA is enabled, decide how it should be applied:
Require for all users – MFA will be enforced across all accounts.
Per-user selection – You can enable or disable MFA individually for each user.
After selecting the preferred enforcement level, click Save to apply the changes.
Enabling or Disabling MFA for Individual Users (if per-user is selected)
Navigate to Administration → Users.
Select the user you want to manage and click Edit.
In the Settings tab, navigate to the Security section.
Check or uncheck the option Require MFA for this user, depending on your needs.
Click Save to confirm the changes.
Using Multi-Factor Authentication
When MFA is active, users will go through the following process:
After entering their username and password, they’ll be prompted for a 2FA code, which is sent to their email.
If the user checks “Remember this browser?”, their browser will be trusted for the next two weeks, and they won’t be asked for the code again on that browser.
On mobile devices, the option is labeled “Remember me”. Selecting this will save the session on that device.
Note: These settings apply only to the specific browser or device where they were enabled. Using a different one will prompt for the 2FA code again.
Summary
Enabling Multi-Factor Authentication is a powerful way to secure user accounts with minimal friction. Whether you require it across your organization or allow selective enforcement, our system gives you full control over how MFA is applied. With easy configuration and user-friendly options like remembered browsers and devices, adding that extra layer of protection has never been easier.